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What our Clients are Saying about our Roofing and Repairs
We strive for customer satisfaction. Our goal is to have a great reputation, this means that we are rated high in both customer service, and service/product quality. We are a well trusted roofing resource in the Honolulu area.

“I had a good experience with this roofing contractor in Honolulu HI. They came on time and installed a new roof faster than they told us it could take. The promotional offer was just fine and our budget was enough for quality roof.”
Kaila Kular

“Extremely impressed with MRC’s field consultant Jon Vaughn. Responsive, very knowledgable of the popular roofing options used in the islands. Provided pros and cons of roof systems allowing us to consider what best fit our situation. Answered all my questions and concerns and then some. Start with MRC you won’t be disappointed. ”
Keith M.
808 221 3527

“Many thanks to Joey Ing for the reference to MRC Roofing. Joey told me I would like Mike Chu. I do, great guy and top quality roofing company. Very satisfied. Thank you.”
Justin Kawasugi

“Appreciate the knowledge and experience this company has with the type of roof on our home. I felt much confident about installing the PV panels than when the job began months ago. Thank you.”
Ms. Kathleen Nishimura

“I want to thank Mike for all his knowledge, experience and attention to detail besides being a very nice guy and joy to work with. Beth for taking care of payments over the phone and promptly sending receipts in the mail. The MRC Roofing crew for being so quick, precise and doing a great clean up. You all amazed not only me but my neighbors. Thank you all for a stellar job. I appreciate it more than I can say.”
Jacquelyn Hong

“I have nothing but the highest esteem for your company beginning with my experience with Jon Vaughn, who patiently and with the utmost professionalism did the estimations, explanations to answer all of my ignorant questions, as well as spoke very highly of your company’s great ability to handle the job to change the whole hail, and extreme wind and rain damaged roof of my home. He gave me the confidence to trust your company and all the ones who work there!”
Aileen Gugudan

“Your crew are well organized and punctual. I like the fact that everyone knows exactly what to do. They’re professional and friendly. Keep up the good work!”
Mr. Onofre Briones

“Excellent work; highly recommended; will refer friends and coworkers. Solar fan a real winner! House 8 - 10 ° cooler, livable now after being there for 32 years in hot conditions. Like a new house. “Happiness is a Mike Chu Roof. ”
Mr. Halloran

“I had a good experience with this roofing contractor in Honolulu HI. They came on time and installed a new roof faster than they told us it could take. The promotional offer was just fine and our budget was enough for quality roof.”
Kaila Kular

“Great job! Your crew cleaned-up and I’d never would have known that they were at my home except that I came home early and saw them. ”
Mr. Alvin Nishikawa

“We were impressed with the professionalism and high quality of work performed by your workers and the interaction of your office.”
Lorrie Punnell

“Dear Mr. Chu,
The work on our new roof was completed today. I am writing to tell you how satisfied we have been with MRC Roofing from start to finish. Jon Vaughn took extra time with us to explain our alternatives in replacing our wind-damaged roof. His knowledge and experience greatly assisted us in making a decision. Moreover, his support and guidance were vital in our being able to replace our existing copper-product roofing material with PermaLock copper roofing panels. Jon was always responsive to our questions and contact attempts.
The only negative link in the chain of events from start to finish was the apparent disconnect between MRC Roofing and the mainland manufacturer. We signed the contract with you in July with an understanding that the work would begin in October, allowing ample time for supplies to arrive in Hawaii. However, we were informed in October that miscommunication would result in an undetermined amount of delay. Subsequently, work began in November and was completed in December. On the bright side, once the problem was identified, Elena Ahyo in your office doggedly followed up with the manufacturer and local distributor. She provided us with a sense of resolution, which we appreciated.
Finally, I would like very much to commend Jose Delizo and his team of roofers who removed our existing roof and replaced it. They were a hard-working group. Seemingly impervious to working on the roof in the hot sun and occasional rain. All were exceedingly polite and respectful of us and our property. I was impressed regarding how well they cleaned up the year each day before leaving.Upon completion, Jose gave me a rooftop tour explaining some of the professional techniques used to put the roof in place.
In sum, the roof looks great and we are very satisfied with the results. Please know that you are fortunate to have the team of people that you have working at MRC Roofing.
Aloha with Appreciation and Thanks, ”
W. Davis Hawkins, Jr.

“In addition to MRC, we talked to 4 other roofing companies. MRC was selected mainly because of its professionalism and its attention to detail throughout the entire project.
For example, when Jon Vaughn came to our home for our first meeting, he climbed up to our roof and spent a considerable amount of time up there. (We thought something happened to him!) Jon finally came down with a very detailed diagram of our roof. We were very impressed.
When Jon came back for our second meeting to examine the post to be replaced, he again made a very detailed inspection.
We liked that both of the proposals (roof and post) spelled out each step that MRC was going to take to complete each job.
All of the workers were courteous and friendly — especially the two men who came back the second day to finish replacing the post. Lastly, we appreciate Wayne Yamashita’s prompt response to our questions / concerns.
Job well done, Y’all!”
Prudilisa Tacbas & Melissa Munoz
